FAQS

• Parents and guardians remain responsible for children at all times.
• Please note all our events are no smoking and no vaping.

• The music may feel loud, however we ensure music is kept at safe levels at all times in line with our risk assessment guidelines.

• Ear defenders are recommended if you or your child are sensitive to noise.

• Expect full club lighting in a festival-style environment.

• Special effects may be used.

• Strobe lighting may be in use at the event.

• Yes, this is a lively club and festival-style environment and it will be busy.
• Our events regularly welcome hundreds, and sometimes thousands, of attendees.
• We always sell tickets well below the venue’s legal capacity, so the venue will never be at or above its licensed capacity.
• If your child prefers time to adjust to crowds, we recommend arriving early.

• For indoor club shows, buggies are not permitted on the dance floor due to safety and evacuation risks.
• Buggies must be left in the designated buggy park, which may be located outside and is left at the owners risk.
• For outdoor festival events, buggies are permitted.
• Baby slings or carriers are recommended for smaller children.

• Yes. As with most concerts, theatres, festivals and entertainment venues, there is in most cases a licensed bar operating under a Challenge 25 policy and to be used responsibly.
• If you have any concerns on the day, please speak to venue security, the front of house team, or a Raver Tots event manager.

• No external food or drink is permitted inside the venue with the exception of baby milk, food or allergy specific food.

• Raver Tots celebrates all aspects of dance music and rave culture, including house, garage, drum and bass, dance anthems, R&B, rave anthems and more!
• Please note, we do not play children’s music, nursery rhymes, or similar content.
• Expect a family friendly experience featuring some of the nation’s biggest and best known dance acts.

• All Raver Tots events are fully risk assessed by a qualified health and safety professional.
• Events are fully insured.
• Music levels are monitored and kept within safe guidelines.
• All outdoor festival events include on-site security, site safety officers, first aid teams, and safeguarding officers.
• If you require assistance on the day, please speak to staff at the front gate.
• Deep cleans are carried out before and after all events.

• By attending, you give permission for photos and videos to be taken for promotional and press use.
• If you would like an image removed, please contact us at hello@ravertots.co.uk.

Accessibility enquiries for indoor Club Shows please visit dice.fm/help and for outdoor festivals please use the request form via Fever HERE

• Tickets are non-refundable.
• Tickets may only be resold safely through our trusted partner Tixel: https://tixel.com/uk/

Please do not purchase unofficial merchandise, glow products, T-shirts, whistles or other items from street traders outside our events. These traders are not affiliated with us in any way, and we cannot guarantee the safety, quality or authenticity of their products.

Unofficial traders also have a damaging impact on independent event organisers, including ourselves. We kindly ask that you support the event by purchasing only from our official merchandise outlets inside the venue.

• Venues vary in shape and size, so layouts and production may differ slightly from videos shown online.
• Please let us know if you have any accessibility requirements and we will be happy to assist.
• If you have any specific feedback on a third party venue please email hello@ravertots.co.uk

• Please note that latex balloons are used as part of the production.
• Strobe lights may be in use at the event.